Travel Consultation Contracts
Travel Consultation Contracts
Article 1 (Scope of Application)
Travel Consultation Contracts concluded between our company and travelers shall be governed by these Terms and Conditions. Matters not provided for in these Terms and Conditions shall be governed by applicable laws and regulations or generally established practice.
Where our company has, without violating any law or regulation and without disadvantage to the traveler, entered into a special written agreement, that special agreement shall take precedence over the preceding paragraph.
Article 2 (Definition of a Travel Consultation Contract)
In these Terms and Conditions, a “Travel Consultation Contract” means a contract under which our company undertakes, at the traveler’s request and in exchange for a travel agency service fee for the consultation (hereinafter the “Consultation Fee”), to perform the following services:
1) Advice necessary for the traveler to create a travel plan
2) Creation of a travel plan
3) Estimation of expenses required for the trip
4) Provision of information concerning the travel destination and transportation, accommodation and other service providers
5) Other advice and provision of information necessary for the trip
Article 3 (Formation of the Contract)
A traveler who wishes to conclude a Travel Consultation Contract with our company must submit to our company an application form with the required information filled in.
A Travel Consultation Contract is formed when our company accepts the conclusion of the contract and receives the application form set out in the preceding paragraph.
Notwithstanding the preceding two paragraphs, our company may accept an application for a Travel Consultation Contract by telephone, mail, facsimile or other means of communication without receiving submission of an application form. In this case, the Travel Consultation Contract is formed when our company accepts the conclusion of the contract.
Our company may decline to conclude a Travel Consultation Contract where there are business-related circumstances on our company’s part, or where the content of the traveler’s consultation is contrary to public order and morals, or is likely to violate laws and regulations in force at the travel destination.
Article 4 (Consultation Fee)
Where our company has performed the services set out in Article 2, the traveler must pay our company the prescribed Consultation Fee by the date prescribed by our company.
Article 5 (Our Company’s Liability)
Where, in performing a Travel Consultation Contract, our company causes damage to the traveler intentionally or negligently, our company shall be liable to compensate for that damage. However, this applies only where our company is notified of the damage within six months, calculated from the day following the day the damage occurred.
Our company does not guarantee that arrangements can actually be made with the transportation, accommodation or other service providers stated in a travel plan prepared by our company. Accordingly, our company shall not be liable even where, due to full booking or other reasons, a contract for the provision of transportation, accommodation or other travel-related services provided by such providers cannot be concluded.